MxM Network damaged, recovered with some data loss

MxM NETWORK SERVICE RESTORED • SEVERITY THREE INCIDENT, RESOLVED • DATA LOSS

Thursday, September 15th at 11:33PM Central / 5:33AM GMT​

 

Last night, during routine maintenance for our new server, our system integrity files took major damage.

Even though backups were available up to the point of the incident, the database backups (the “bedrock” of the service) turned out to be corrupt and could not be recovered.

Because of this, our website could only be recovered up to Wednesday, August 9th, 2023 - which was the day we migrated to the better server.

We have restored the network to Wednesday, August 9th. Any new posts, comments, messages exchanged, or new users between August 9th and Thursday, September 15th were unfortunately forgotten by the network due to the incident.

Fortunately, Videonet by MxM (located at https://mxmnext.com) was 100% recovered and suffered 0% data loss.

Our deepest and most sincere apologies - as losing a month’s worth of your valuable contributions is the last thing any community admin would want.

If you notice any issues whatsoever, please submit a request - we will get right on any issues reported.

Thank you for being a member. We hope to continue to deserve your trust - and if we lost it, we hope to work to regain it.